Refund policy
If the product is returned due to faulty craftsmanship, re-work or re-make of the product is for the account or at the expense of Lily & Co.
If the item is in good condition, however, and the buyer only changes his or her mind and wants a refund of payment during the electronic inspection, refund of the money paid shall be only limited to 80% of the total cost, and 20% is deemed forfeited.
If the buyer decides to refund after shipment, only 70% of the total cost will be refunded provided it is reported within 24 hours of receipt.
If the item is in good condition, however, and the buyer only changes his or her mind and wants a refund of payment during the electronic inspection, refund of the money paid shall be only limited to 80% of the total cost, and 20% is deemed forfeited.
If the buyer decides to refund after shipment, only 70% of the total cost will be refunded provided it is reported within 24 hours of receipt.